We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
In-Store Pickup Availiable
Order ahead for free pickup in NYC or NJ. Orders are usually ready in a few hours.
Choose in store pickup at either our NYC address or Wall, NJ warehouse. While usually orders are ready in a few hours, due to holiday time demands, it could take up to 24 hours. You will receive a notification as soon as pickup is ready.
Safe & Secure Checkout
Your protected with every transaction. Our compliance covers all six PCI standard categories
Safe & Secure Checkout
Is Shopify PCI compliant?
Yes, Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.
We are very serious about securely hosting your store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work hard to keep our shopping cart and ecommerce hosting secure.
This “Complaint Department” sign has a lot of the styling cues you expect to see at a butcher shop or deli counter. There’s an arrow pointing down to a comical black prop hand grenade. The number 1 is attached to the pin.
A Perfect Gift For Customer Service, IT & Tech Support Professionals
It’s the perfect gift for that person in your life who suffers the slings and arrows of outrageous complaints. It should be on the desk of nearly every customer service or tech support representative the world over.
IN STORE PICKUP
We have two locations. NYC Address is 19 W 21st Street NYC & NJ Warehouse
1800 New Jersey 34
Wall Township, 07719
You will receive a notification when the order is ready. Please do not show up until you receive the notification.
We offer Ground, Expedited 2nd Day, Next Day options all (excluding weekends). The price will vary depending on the items in your cart. We also offer free shipping when you meet a certain dollar threshold. Please note all delivery times are based on weekdays. For example, if you order 1-3 day shipping, and order on Wednesday, your order could arrive by Monday since weekends are not included in delivery times.
INTERNATIONAL - Most products can be shipped anywhere in the world. They do not include any customs or duties. Each amount is different depending on your country. We have no control over that.
SHIPPING CUT OFF
All products are shipped by 2pm eastern. If your order is placed after that time, you may pick up locally at our store, or call to see if there is still time.
For sanitary reason and due to the nature of the items we sell, unfortunately all transactions are final. No refunds, returns or exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged by the manufacturer. If you need to exchange an item(s), please contact us immediately
There are certain situations where only refunds are granted (if applicable with management's discretion)
Any item that is delivered damaged or with missing parts, please leave product untouched/unused and contact us immediately