Hours of Operation
TERMS AND CONDITIONS
For sanitary reason and due to the nature of the items we sell, unfortunately all transactions are final. No refunds, returns or exchange.
There are certain situations where only refunds are granted (if applicable with management's discretion)
Any item that is delivered damaged or with missing parts, please leave product untouched/unused and contact us immediately (1-2 days after package arrives) at (212) 627-5197 or email us at email@example.com.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment, within a certain amount of business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank or credit card statement, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged by the manufacturer. If you need to exchange an item(s), please contact us immediately via phone (212)-627-5194 or email us at email@example.com.
A Couple More Things
Unfortunately, we do not price match and refunds are not applicable if purchased item is found elsewhere for a different price. We are a small business in New York, we hope you can understand.
American Express security deposits will have a 3% surcharge applied.
Buried Alive Experience
ALL NEW FOR 2021: BURIED ALIVE EXPERIENCE All new for the Haunting 2021, we've added the Buried Alive Experience where you'll have the complete sensation of being buried alive!! This fully interactive simulator puts you front and center inside our casket simulator. Can you embrace your fear and survive the last ride?...Or will you be pounding the roof of the coffin begging for someone to get you out!!!Buy Tickets
THE LAST RIDE
A Personal, Solo, Extreme Experience involving all the senses. A Simulated ride to the grave in a wooden casket. In the Pitch Black lying on your back... You Hear the Sound... Feel the movement... and Smell the Roses, Dirt, and Decay! While all your friends watch it on the Casket CAM ! The Cockney gravediggers load you in a hot rod hearse, take a wild ride to the grave site, then they throw you in the hole, and shovel in the dirt until you hear nothing but silence... Then the bugs and creeps attack to a unnerving crescendo, and just when you think all is lost, the lid flies open to a well welcomed breath of fresh air and a "Welcome Back".Buy Tickets
New Prisoner Maze
You'll never escape from the maze, filled will the crazies who recently escaped from prison. Are you prepared to come face to face with live prisoners ready to take you down at every corner? Think twice before entering.Buy Tickets