Totem Staff

RETURNS POLICY

All deliveries and pick up are pending approval and merchandise availability. All orders ship same or next business day, Monday-Friday excluding holidays. Contact store for express shipping options. Standard orders shipped may be delivered on Saturday if offered by your local post office. Standard shipping typically arrives in 3 business days. Rural and remote areas may incur longer delivery times. Our carriers DO NOT require a signature. If you are not home, the package will be left at your address. Watch for emails from our company. Check your spam folder, as our emails do sometimes end up there. We may need additional information to process your order. Pick up orders items that are not collected within 90 days of original purchase date will be restocked. Please contact store if additional pick up days are needed.