Even when you're not shopping with us, we'll be shopping with you! This Abracadabra NYC Reusable Shopping Bag is a sturdy, reusable tote that features our iconic gargoyle as well as all our store info, so you now have zero excuse to not come visit.
Customers praised the store's wide selection and helpful staff, with one noting "the staff is always as quirky as they are helpful." However, some experienced shipping delays and inconsistent customer service. Products like masks and costumes received positive feedback for quality and packaging, though delivery issues affected some orders.
What I love the most is the way it was shipped and well packaged.
Amazing mask by the way.
Loved my box of goodies that I purchased through Abracadabra Halloween store. They did not disappoint me at all.
I needed a sort-of-specific costume at the last minute. The folks in the rental department were incredibly helpful, creative, and a pleasure to deal with. And the costume was a hit!
I haven’t received my order. Please confirm shipment
Team was able to correct the shipping address and save Halloween.
I ordered contacts online to pick up in the store. They looked a bit lighter in person than online, but they worked well with my costume.
No! I do not recommend your store! I ordered the mask on 10/25, it was supposed to be shipped on 10/26, arriving on the 29th, no later than the 30th. The delivery was guaranteed by Promise. I have yet to receive the mask. And from what it looks like, UPS still hasn’t received the package. It looks like it’s still in YOUR possession. Thanks for ruining my Halloween!!!
Great selection of products, very unhelpful and unfriendly customer service.
Loved hearing your stories at the mask section, have enjoyed resharing with friends and family hence.
The staff is always as quirky as they are helpful!! This shop is a treasure, and it's so immersive and full of fun products. I especially love the wig and makeup departments. I to love to see more krylon products, lashes, and individual costume accessories.
