** Please note that the security deposit is not added to your cart at the time of check out. If you select pick up in store method you will pay the security deposit at the time of pick up. If you select the shipping method you will be contacted after your transaction has been processed for payment of the security deposit. If you would like more information about security deposits please check out our Frequently Asked Questions page or contact the store.
Rent Etiquette: Wear and return as is, no need to launder. Severe or noticeable damage will be an extra charge.
IN STORE PICKUP
We have two locations. NYC Address is 19 W 21st Street NYC & NJ Warehouse
1800 New Jersey 34
Wall Township, 07719
You will receive a notification when the order is ready. Please do not show up until you receive the notification.
We offer Ground, Expedited 2nd Day, Next Day options all (excluding weekends). The price will vary depending on the items in your cart. We also offer free shipping when you meet a certain dollar threshold. Please note all delivery times are based on weekdays. For example, if you order 1-3 day shipping, and order on Wednesday, your order could arrive by Monday since weekends are not included in delivery times.
INTERNATIONAL - Most products can be shipped anywhere in the world. They do not include any customs or duties. Each amount is different depending on your country. We have no control over that.
SHIPPING CUT OFF
All products are shipped by 2pm eastern. If your order is placed after that time, you may pick up locally at our store, or call to see if there is still time.
For sanitary reason and due to the nature of the items we sell, unfortunately all transactions are final. No refunds, returns or exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged by the manufacturer. If you need to exchange an item(s), please contact us immediately
There are certain situations where only refunds are granted (if applicable with management's discretion)
Any item that is delivered damaged or with missing parts, please leave product untouched/unused and contact us immediately